Listed below are true stories that I've been a part of or have witnessed. They exemplify the best and worst customer service practices I've seen. Use them as examples of "Do's and Don'ts" or just read for their entertainment value.
Read - IPPhoneShack: Failure to Honor Warrantee Read - Garmin: Map Updates Broken on Christmas Read - Gas Stations: Hidden Charges for Using a Credit Card Read - Yankee Spirits: Unscrupulous Privacy Practices Read - Deli: Abusive Line Management Read - Barnes & Noble: Irrelevant Marketing / Ignore Unsubscribe